AfterWords is designed for the restaurant and retail industries where sales transactions are made via a Point of Sale (POS) system, and where the POS data can be collected in real-time to be combined with surveys. We have been working with restaurant and retail industry operators for many years. During this same period, we have done numerous interfaces with POS systems. We understand your industry, the point of sale systems commonly utilized, and how to successfully design, develop and deliver software that will make restaurant and retail industry operators more successful. This is only a sampling of the industries that we have experience in, call us today for a list of customer engagements and results.
The restaurant business depends on providing an experience. The menu, taste, atmosphere, and staff are all factors that contribute to a customer’s perception. AfterWords integrates survey responses with POS data to give you a complete picture of the experience. Do guest that dine in the bar report better experiences than ones in the dining room? Do certain servers receive better marks than others? Do some of the menu items evoke raving reviews while others leave disappointment? AfterWords you let you know the answers to these questions.
The right real estate, the right inventory, the right training, and the right service can elevate a retail storefront beyond its peers. Each one of these foundational items can have a profound effect on the customer's experience and their tendency to refer your store to their friends. AfterWords can help you understand the effect of store traffic on your service, customer satisfaction across departments, and pleasure with individual items purchased. Let AfterWords help you to craft a customer experience like no other.